Retail Sales NY area - Retail Sales/Visual Merchandiser The Container Store Employee Review

2.0
8 Aug 2012
Recommend
CEO approval
Business outlook

Pros

Flexibility with work scheduling Excellent employee discount Good relationship among employees Excellent Training Teamwork among prime-time employees excellent.

Cons

Sales training is good, but not enough manpower on the floor to put man in the desert selling into effect. Company gives a raise range, but even the best sales people don't receive that percentage, due to management trying to keep payroll down. This is a recent development over the last 2 years, since enactment of bonus for store managers to reach payroll goal. All-store meetings take away from payroll to be used on sales floor during that month. Full time staff spends too much time answering to Corporate by email, conference calls, etc... leaving little time for supervision to what is actually going on on the floor. As each store is added (Now at 57) more bureaucracy is added to the mix, and the more the company seems to be more like other retailers where profits are more important than employees. "Health Insurance" for prime-timers not really anything useful. It even gives a warning that it is not considered health insurance in the state of MA. The company believes that they can teach personality by doing these role plays every morning. We get the message. You can't teach someone how to be brave or have the gift of gab needed for sales. Hire people that have sales ability, not try to drum it into their head every morning.

Explore other reviews about The Container Store

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Their business, benefits and products are all incredible.

Cons

My position did not allow for a healthy work/life balance. I was never "off".

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay for the most part

Cons

No raises, no bonuses, as an IC doing every other department is more important. Lots of forced overtime at the last minute.

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