Alright for a limited position. - Anonymous employee The Container Store Employee Review

3.0
2 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers, mostly positive work environment, decent benefits for full-timers. Excellent employee discounts on products.

Cons

At the time I was working there, taking breaks (which the labor laws require) was discouraged. I worked 12 hour shifts, with allowance of a 30 minute lunch, and no other breaks. In addition, workers were required to memorize the day's sales goal. Let's be honest - no employee who works in non-commission-based retail cares about the daily sales goal. I worked hard at my job, had a good attitude, etc, but felt like a chump when I was required to spit out sales goals on command. Mid-level management thought it cute to quiz retail workers during their shift, unannounced, to see if you'd memorized the sales goal. It felt demeaning, considering that myself, or other retail workers weren't directly affected by the sales goal being met.

Explore other reviews about The Container Store

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great Customer. Customers come in and find the time and energy to be positive making for a great working environment.

Cons

Sometimes product can be inconsistent.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

The Container Store has the most thorough training process of any company I've worked for. The environment was nice, and my coworkers and managers were all great. The employee discount is significant.

Cons

I applied because I was not getting the hours I was promised by my other part-time retail job. During the hiring process, they said I could work as many hours as I wanted, up to 29 hours per week. They did not mention until I was hired and asking for my hours that hours are dependent on how many customers you get to sign up for the rewards program. As a cashier, everyone I checked out who was not a part of the rewards program and did not want to be counted against me. Customers who are already a part of it don't factor in. I could check out 40 people in a shift, only have 5 who weren't part of the program, and only get 2 of them to sign up, and I would be penalized for that with my hours. If you work floor shifts and sign people up on the floor, it's able to boost your score since you don't interact with non-rewards members who don't want to join the system at all, but I was never offered floor shifts. They expected a 60-70% conversion rate, which is not realistic. Most people who want to be part of the program already are, and those who aren't typically aren't willing to even hear your 20-second pitch about it.

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