This shouldn't be treated as a long term job as a career. - Customer Service Representative (CSR) The Connection Employee Review

The work is straightforward and you get trained properly on how to do your job when you first start out, and the team supervisors do coach you to keep improvement happening. PTO plan is amazing! With the client I'm working with, I feel fulfilled at the end of my day with being able to help the customers out.

Since the pandemic hit in 2020, there hasn't been a lot of company engagement with everyone like it was back in a brick-and-mortar setting. That is improving though!

Good foundation for your resume

Disorganized Little support or training Understaffed constant confusion