Sounds good. Doesn't work. - Social Worker The Connection Employee Review

Many locations are extremely unprofessionally run. Literally, it feels like amateur hour at times. Absolutely awful communication both with clients and internally with staff. Pay is surprisingly low. This can be a problem because my job requires a license and post-graduate degree, which means fairly weighty student debt that the job simply doesn't account for. Management is out of touch and doesn't care about you or anybody. They make it pretty clear that you're disposable. No real job stability. A lot of the company's revenue is dependent on Medicaid, so if the reimbursement rates drop even a little bit, expect layoffs. Some coworkers and managers are downright rude and nasty. A lot of locations are dirty and dumpy. Not a good look or feel for an organization that's in the field they're in. You deal with mental health cases and addicts on a daily basis. While there can be great rewards in this, there are also risks as well. Definitely not for everybody (or even most people honestly). All they care about is the money and their open access policy is far too lenient and unvetted. There are patients that really shouldn't be allowed into our locations, but management keeps insisting we continue doing business with them. Once there was a person who walked in with a pitbull (definitely not a service dog) and a knife. While nothing crazy happened, I told management that this person shouldn't be allowed back under any circumstances and that maybe we should seriously look into hiring a security guard for our facility. They never listened to anything I suggested. After all, they want his Medicaid dollars...regardless of the very possible risks and liability... Depending on the job you have, you can wind up taking on a lot of responsibility and work, whereas your pay remains the same. Training is poor at all levels, often leaving you overwhelmed and unprepared. Raises and career advancement is virtually non-existent. I know it's technically a non-profit, so that comes with the territory. But come on, we all know that that designation actually means very little in reality and that management is all doing well for themselves. On another note, because a number of people there have MDs, JDs, phDs, etc., career advancement is tough because you're effectively competing with them for the higher-up positions. Good luck if you don't fit that bill... I left this year because of all this, plus management has no issues changing your duties on the fly and constantly expecting you to take on more and more work without compensation. After awhile, I got burnt out and decided that this simply wasn't sustainable, not for what they pay and offer for opportunities. On top of that, many Connection locations have recently been closing down and they're consolidating to fewer offices, which likely means more layoffs are around the corner for some of those still working there.