Lack of Transparency and Unfair Layoffs - Senior IT Auditor The Cigna Group Employee Review

2.0
23 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Decent benefits and competitive pay, and I've had the chance to work with some truly talented colleagues

Cons

I cannot overlook the severe issues related to transparency, layoffs, and communication. What was especially concerning was the complete lack of transparency regarding these layoffs. The management kept it a well-guarded secret, actively discouraging employees from discussing it openly or sharing any information with the public or the news media. This lack of communication and transparency only exacerbated the anxiety and confusion surrounding the situation.

Explore other reviews about The Cigna Group

5.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and wonderful benefits

Cons

Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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