Pros
Working from home is the only pro DONT LET THE BENEFITS DISTRACT YOU!! AWFUL EXPERIENCE WORKING FOR COMPANY!
Cons
The management is awful and favoritism is clear. Training is fast-paced and more of a supervision session for the trainers and supervisors than it is to guide and educate new employees through systems. So overwhelming that many new employees decided that it would be too much for them. Have seen several employees have a breakdown or become emotional over stress of work. High expectations of hitting all metrics but it is unreachable to hit across the board. Uncomfortable responsibilities and tasks like dealing with upset angry customers AND coworkers/supervisors. So much negativity to deal with through the day. Absolutely no work/life balance with the hours of 10 hours a day. Expected to perform at 100% when the odds are against you. Requires a lot of time and energy. Advertised as a remote company but is actually work from home only. Terminates employees for inaccurate reasoning before bonus pay dates.
