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      The Cigna Group

      Engaged employer

      The Cigna Group reviews

      Don’t do it - Anonymous employee The Cigna Group Employee Review

      1.0
      12 Feb 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home was the only one

      Cons

      Unreasonable work life balance, extremely hard to move up

      avatar
      The Cigna Group Response
      3mo
      Thank you for reaching out and we are sorry to hear about your experience. We wish you all the best with the next step in your career.

      Explore other reviews about The Cigna Group

      5.0
      2 May 2026
      Director of operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong focus on customer service and employee satisfaction

      Cons

      Insurance premiums can be expensive but overall benefits are comprehensive

      avatar
      The Cigna Group Response
      1mo
      Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
      3.0
      10 Jun 2026
      Chat support representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and wonderful benefits

      Cons

      Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

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      The Cigna Group reviewsThe Cigna Group review