Pros
Cheesecake factory is always busy. It is not uncommon for thier to be a three hour wait on a weekend night. most servers get four table sections. the times are mostly good and it is easy to increase check averages through the sales of cheesecake and dessert. The managers mostly leave you alone and you are allowed to do your job. There is alot of support staff including bussers, food runners, host and bar tenders so the job is about as easy as it can be. They are very flexible with scheduling as you are able to get almost any day off and utilize hotschedules, an online scheduling product.
Cons
Management is always looking to find you doing something wrong. the management relies too heavily on mystery shoppers and surveys over their own management abilities. It can be hard to get enough shifts to pay your bills. The tip out is a little high at 4.1% of sales. Side work always takes for ever to get checked out and they tend to be too slow to cut the floor when it is not busy. The restaurant is very seniority driven. the best shifts and sections and given to the people who have been there the longest regardless of skill and there is a significant difference in the quality of sections.