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The Alan Turing Institute

Engaged employer

An awful place to work - Operations The Alan Turing Institute Employee Review

1.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexible work arrangements Flexibility is one of the few genuinely positive aspects. However, it has gone too far. The office is often half-empty, in-person collaboration barely exists, and finding support or guidance is difficult. The result is a chaotic and fragmented working environment. Relatively good pay Operational staff are paid reasonably well relative to similar organisations. Middle and senior managers, however, appear significantly overpaid considering how little they contribute — which may explain why many of them stay despite the ongoing decline of the Institute.

Cons

Lack of diversity There is practically no diversity at mid- and senior-management levels. These roles are overwhelmingly dominated by white British men. Recent attempts at promoting diversity seem to rely more on tokenistic complicity rather than genuine inclusion or merit-based decisions. Incompetent leadership The senior leaders who remain lack both competence and leadership ability. The institute has no clear vision, and communication has deteriorated significantly in recent years. Decision-making feels disconnected, slow, and poorly thought out. Secrecy and questionable practices There is now widespread secrecy around pay rises, promotions, and bonus criteria. Certain individuals appear to progress rapidly without transparency or proper process, while others simply vanish from the organisation. Recent redundancy rounds feel more like a cleansing process than a legitimate attempt to stabilise or improve the institute’s position. No values and no accountability There is zero accountability at leadership level. People come and go, but no one is ever held responsible for the damage they cause on their way out. The institute’s stated values exist only on paper — nobody follows them anymore, and they play no role in everyday behaviour or decision-making.

Explore other reviews about The Alan Turing Institute

5.0
25 May 2024
Recommend
CEO approval
Business outlook

Pros

Top notch projects of national importance, great group of people.

Cons

Location should be changed. They should build their own campus.

1.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free drink in the office Talented staff

Cons

Lack of clear vision and strategic direction from leadership, they have a very limited understanding of how teams actually operate day-to-day. The transformation and new structure were implemented without meaningful consultation with team leads, particularly around operational needs and how work is delivered in practice. This has resulted in decisions that disconnected from reality and have not addressed the core challenges teams face. While the intention has been to reduce silos, the outcome has been the opposite. Teams are now operating in more isolated ways than before, with less clarity on responsibilities and collaboration across functions. There has been a lack of care and consideration for staff throughout this transformation process. Redundancies have impacted individuals regardless of tenure, including those who were only recently recruited. For those remaining, workloads have increased significantly beyond their original scope, in order to cover gaps left by redundancies. It is also difficult to reconcile the organisation’s stated commitment to EDI with decisions such as making the EDI team redundant. Although the transformation has been described as complete, there is little evidence of tangible improvement. In many areas, processes and ways of working appear to have deteriorated rather than improved. Millions has been made into the ERP system, yet they do not appear to meet basic operational needs. Its ironic to see this at the national AI and data science research institute. The work culture feels more distant and less transparent. There is limited visibility into how decisions are made, and communication lacks clarity and consistency. This has contributed to a sense of disconnect between leadership and staff, and has impacted overall trust and engagement.

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