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Testforce Systems

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Long-term career opportunities with growth potential - Technical Account Manager Testforce Systems Employee Review

5.0
13 Sept 2021
Recommend
CEO approval
Business outlook

Pros

The company provides an excellent career path with significant growth potential. Extensive effort is put in by management to ensure successful onboarding of new team members. The potential to increase your earnings is certainly attainable with effort and initiative. All necessary support mechanisms are in place to ensure an employee thrives in their role. Regular training sessions allow team members to sharpen their technical skills. Additionally, non-technical/operational training is also available when appropriate to ensure team members continue to be an integral part of the organization. The team structure fosters a positive environment and eliminates any internal competition and conflicts. As a result, employees all collaborate with each other to achieve the overall goal of helping our clients in the best way possible. This in turn translates to satisfied clients who rely on Testforce for its expertise.

Cons

There may be a lot of information to absorb initially and the workload can be overwhelming. However, prioritizing key tasks and developing good time management habits will allow team members to cope and succeed in their role.

Explore other reviews about Testforce Systems

5.0
1 Mar 2023
Recommend
CEO approval
Business outlook

Pros

The teamwork and collaboration is excellent. Input is welcomed. Supportive management.

Cons

Growing pains, sometimes workload is heavy but evens out as more staff is brought on-board.

4.0
10 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Remote Position. This is a fast paced, challenging job that offers a lot of variety in the day to day. The opportunity to learn here is boundless as we work with NI and they have so many product lines, not to mention carrying about a dozen product lines of Test Equipment. Our support staff (CSRs) are awesome. They work hard to support us and do not get enough recognition.

Cons

This job was sold as that I was going to use my background and knowledge of EE a lot in my day to day, but most of my time is spent putting leads in a CRM and pursuing emails. Not a lot of technical engagement. The learning curve is steep. Unfortunately putting out fires is more important then getting a solid understanding of the job before you are thrown in (your Technical Account Managers rely on you, so there is a real pressure). Again, most of the difficulty in onboarding was managing the CRM while trying to field all of the other work. 1/3 of the salary is commission and we never know when it will be paid. When I ask, I am frequently ignored. Everyone is overworked, so there is not a lot of opportunity to work on system improvements. In my first year, I had ONE conversation with my direct supervisor (a Pro for some!)

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