- The Board of Directors are driving the company into the ground due to lack of vision as evident by an unqualified VP becoming a CEO and then fired due to poor execution in under a year.
- The entire Executive Leadership Team and the Board lack the vision and the execution needed.
- Product Management is incompetent causing missed deadlines, project failures, and low-quality software shipped to customers.
- Engineering teams are not given opportunities to make high-level technical decisions.
- Architecture team doesn't have any power to affect change.
- Project failures and missed deadlines are often blamed on Engineering rather than on leadership's mismanagement.
- Engineering & InfoSec cultures are largely stuck in the 90s. Most things require tickets. Cloud environments are too restricted. Barrier to innovation is extremely high.
- Most long-time engineers (ones who have been with the company for 20+ years) refuse to accept/adapt to the evolving industry and double-down on decisions made 10-20 years ago that have introduced massive tech debt and inability to compete against modern solutions.
- Work/Life balance is almost non-existent due continuous tight deadlines, pressures, and requirement for engineering to be on-call to support the Global Support Organization.
- The organization structure is odd, to say the least. The Global Support Organization (GSO) is a completely different entity than R&D Engineering with conflicting priorities & financial incentives. GSO benefits from complex software deployments & hardware installations where they make their money, which means any attempts by Engineering to simplify/improve the process is often met with resistance.
- Revenue has been declining Year-over-Year. No new customers have signed on or have been onboarded in over a year. Existing customers are actively moving to competitors' more modern solutions or leveraging their cloud provider's offerings. CEO & CFO have re-used excuses like "strong dollar", "exchange rate fluctuations", and "timing" as excuses for poor quarterly performances.
- Morale is low.
- Frequent lay-offs with the next one being set for late 2019/early 2020, rumored to be approx. 15% of San Diego workforce, 18% of Santa Clara, and the entire El Segundo site.
