Just know what you are getting yourself into - Sales Talent Neuron Employee Review

3.0
1 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Exposure to big clients / logos - a lot more responsibility than you will get elsewhere Can make good money with healthy commission and SPIFF (though note $$$ is main value proposition at this stage) New products - though still undefined and or evolving - do give reps lots of options in terms of things to sell People will leave so opportunities created for people to rise quickly if you do a good job and drink the kool aid

Cons

Core SaaS product is very hard to use, client enablement / support is immature + competition have capitalised on this, closing in fast Support functions, infrastructure and processes are miles off - plus speed of change to improve this + product is eye wateringly slow (if you want things to get better you need to do it yourself) PE culture - focus on $$/operations before vision/employees - high turnover in 2024 + more to follow - has created self-preservation in leaders/managers, interesting environment Related to this, changes have come regularly and harshly, low awareness and capability in comms or forethought to knock on effects has harmed engagement - know there will be more to come

avatar
Talent Neuron Response
1y
Thank you for your honest and constructive review. We appreciate your feedback and we are glad to hear that you enjoyed some aspects of working at TalentNeuron, such as the exposure to big clients, the compensation programs, new products, and the opportunities for career advancement. We are sorry to hear that you faced some challenges and frustrations. We take your feedback seriously and we are working hard to address these issues and improve our performance and culture. - Core SaaS product: Work is already underway to make our product even more user-friendly. We are investing more in our product development and innovation to enhance features and functionality by listening to our customers and employees to understand their needs and expectations. We provide data and insights trusted by 60% of the Fortune 100 and we will continue to deliver a high-quality and reliable product that provides value to our clients. - Support functions: We recognize that our support functions, such as client enablement, operations, and processes, are not as efficient and effective as they could be. We are hiring more talent and expertise to strengthen our support teams and provide more training and guidance to our existing staff. We are also streamlining and automating our processes to reduce errors and delays and increase productivity and customer satisfaction. We want to provide excellent service and support to our clients and employees. - Culture: With significant transitions like the PE acquisition, change is to be expected, and we acknowledge that can be stressful to navigate. We expect that TalentNeuron will continue to experience change as we evolve the business and innovate to meet the ever more complex demands of the market. We are investing in training to help our leaders guide and thrive through change. And we are committed to improving our culture and maintaining a positive and engaging work environment for our employees through regular opportunities for feedback and engagement action plans. Change also presents an opportunity for us to lean more heavily into a culture of learning, growth, and innovation. We value our employees, and we want them to feel appreciated and empowered. - Communication: We are committed to transparency and are striving to be even more clear and consistent. We know that some of our employees have felt confused and uncertain about the vision, the strategy, and the direction of the company. Each month via our CEO Town Hall we provide regular updates on performance, strategy, product updates and spotlights on our various teams. We have also created a number of avenues, such as roundtables, leadership councils and engagement surveys encouraging more dialogue and feedback from our employees to understand their concerns and suggestions. We hope that this response addresses your concerns and shows our commitment to improving upon our solid foundation and engaging culture. We value your feedback, and we welcome your suggestions on how we can do better. We thank you for your contribution to TalentNeuron and we wish you all the best in your future endeavors.

Explore other reviews about Talent Neuron

5.0
24 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The marketing team is upbeat, supportive, and makes meetings enjoyable. Cross-collaboration runs smoothly and other departments are willing to pitch in where they can.

Cons

There is so much product development/M&A-induced change/innovation that additional hats must be worn and role responsibilities are in flux.

avatar
Talent Neuron Response
7mo
Thanks for taking the time to share feedback about your experience. So happy to hear that the culture in the marketing team is healthy and productive. Thanks for lending us your talents. Please don't hesitate to reach out if I can help with anything along your journey! Kind regards, Kerry Unflat
4.0
27 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has understandably struggled with the transition from a legacy transactional data business to a strategic AI/SaaS platform offering. This transition is hard and requires rewiring of both GTM and corporate execution, which, to the point of other reviews on here, hasn't been as well-led or executed as it could have been. That said, there is a passion and eagerness to get this right, learn from mistakes, and invest in the team. The product itself is a potential game-changer, and the product and sales teams have gained significant momentum around it. The recent change in CEO is a strong signal both internally and externally that we are committed to getting this right, and since this move, the business has rallied in a way I think most would say they've not seen from TN in the past in terms of energy, positivity, and actually getting meaningful work done on our biggest gaps as a business. It feels like what should have happened last year is actually happening this year, which makes this an exciting time and a place where one can have a large impact. From my perspective, our current exec team cares about the success of the business and our people, and is more engaged than ever in making sure that is felt. Hopefully this continues!

Cons

There are still some leftover culture detractors who are stuck in the old TN mindset and are not bringing the positive energy to the business that it deserves/needs. These individuals need to either join the movement or leave. Our corporate team members don't always view their role as sales enablers. Lots of chunky "Gartner-days" processes that work against GSD fast.

See reviews by: Helpful|Rating|Date|All