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      TTEC

      Engaged employer

      TTEC reviews

      Its a so so employer - Customer Service Representative TTEC Employee Review

      3.0
      24 Sept 2015
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Co workers were fun, the job was eventful I learned alot of problem solving skills under pressure situations it was a really a change of pace.

      Cons

      Low pay , managment and training, rude customers, hours kinda like a swing shift also no permanent positions so job security isn't very good.

      avatar
      TTEC Response
      10y
      Thank you for the review, we'll include these in our meeting to see how we can improve overall.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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