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      TTEC

      Engaged employer

      TTEC reviews

      Great Place to work, if you can handle customer service. - Lead Associate Bilingual TCO TTEC Employee Review

      4.0
      7 Jul 2015
      Lead associate bilingual tco
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a great place to work if you can handle talking to customers and dont take anything personal. Lots of bonuses, "Ok" paid if you compare it to outside. Company makes parties and monthly events and recognizes its employees.

      Cons

      Customer service is not for everyone, if you are going to take personal what clients tell you, you are going to have a bad time. Sometimes you can see some favoritism towards female employees from male supervisor, but that happens everywhere right? Depending on the campaign you have roll schedules depending on your metrics.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

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      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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