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      TTEC

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      TTEC reviews

      Good learning experience - IT Manager TTEC Employee Review

      3.0
      3 Aug 2010
      It manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good learning experience in a fast paced environment. Provides the ability to take on additional responsibility if you have the initiative and don't mind working without any support.

      Cons

      Depending on department there is a problem with employees being assigned responsibilities with very little oversight, support or a process roadmap.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the feedback.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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