Worst company ever - Insurance Agent TTEC Employee Review

1.0
20 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Ability to work from home

Cons

Micromanagement, unrealistic expectations, treated like number, no regard for employees, rude managers, open on ALL holidays, will schedule you overtime constantly without even telling you, disorganized. Wants you to work 60 hour weeks when it’s busy but won’t approve a single day off when it’s slow. Leads earn their positions by favoritism vs having skill or merit.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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