Senior Systems Engineer - Senior Systems Engineer TTEC Employee Review

5.0
13 Mar 2014
Recommend
CEO approval
Business outlook

Pros

Amazing company to work for. Still has that small company feel, even though TeleTech purchased it. Great pay. Ability to work from home. Definitely a work/life balance focused company.

Cons

Benefits are a little lacking because TeleTech (parent company) is mostly Call Center employees, so the "higher level" jobs suffer in that department. The parent company tries to enforce "policies" that don't really fit with eLoyalty's goals or "vibe"

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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