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      TTEC

      Engaged employer

      TTEC reviews

      TOXIC ENVIRONMENT - BULLIES WELCOME - Sales TTEC Employee Review

      1.0
      24 Aug 2020
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      There weren’t any Pros at this Call Center. Every day there would be endless unnecessary drama from adults, employees would gossip, stab co-workers in the back, lie, and some employees would make fun of people with disabilities. I recommend that if you have a disability it might be best not to tell anyone because of the way some employees were treated when they did. It could depend on Management. No Pros!!

      Cons

      Very Stressful Toxic Environment that won’t be fixed. HR and Management allow employees to be bullied, disrespected, yelled at, belittled etc. The good employees leave because the company values Bullies. Going to Management and HR brings on retaliation and makes work intolerable. Extreme Micromanaging! Huge Disappointment! I would never recommend anyone to work there.

      avatar
      TTEC Response
      5y
      Thank you for your honesty! We always welcome suggestions that can help us become better as a company. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: www.formeremployee.ttec.com

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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