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      TTEC

      Engaged employer

      TTEC reviews

      Training insufficient Pay Scale Low Systems Issues Constantly - Customer Service Associate TTEC Employee Review

      1.0
      8 Nov 2013
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home - no Gas $ spent - No new cloths to buy

      Cons

      Twice I have worked for this company. Both times - Training insufficient - worse the second time. Pay scale low $8.50 to start. Hours not chosen - You work the hours & days they give you. Not many hours at that 12-20 hours per week. The system issues are bad. Systems not usable & crashes & overloads occur frequently.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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      TTEC Response
      5d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      27 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great lead and co worker are extremely kinda, the work is easy.

      Cons

      The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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