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      TTEC

      Engaged employer

      TTEC reviews

      TeleHell - Customer Service Associate TTEC Employee Review

      2.0
      27 Jun 2013
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      In depth training, one on one training with seasoned employees, teaches employees a lot about banking policies and procedures.

      Cons

      very rude customers call in at times, some team leaders are condescending, outdated equipment, employee evaluations dwell on the tiniest mistakes even though you help hundreds of people a day .

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      1.0
      24 Jun 2026
      Advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Wow YOU CAN Work at home

      Cons

      If you love to be harassed, discriminated against and tortured, this company is for you!

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