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      TTEC

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      TTEC reviews

      dont count on bonuses - Customer Service Representative TTEC Employee Review

      1.0
      17 Jul 2009
      customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing maybe meeting some new friends thats about it.

      Cons

      you bonuses depend on your handle time. The computers are so slow and outdated that there is no way u can have a good handle time. And the client makes it harder when u have to handle unlimited claims

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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