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      TTEC

      Engaged employer

      TTEC reviews

      Working hard, hardly rewarded - Anonymous employee TTEC Employee Review

      2.0
      2 Apr 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The people are really great here, and my team is fantastic. Also, the opportunity to work for a global organization really strengthens your understanding of different cultures. Plus, my manager is a little more flexible than most, so it is nice to be able to work remote occassionally. Otherwise, the 11-12 hour days become too much.

      Cons

      The turnover here is crazy high, so that makes working on projects difficult. You never know if the core team will be around next week or if people will seek work externally. The comp and pay philosophies are to not pay for top talent, so why would top talent stick around? I for one know I'll be gone within 3 months. Many projects start and stop as a result of the high-turnover.

      Explore other reviews about TTEC

      5.0
      21 Jun 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      13h
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      13h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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