Pros
ttec has no pros what so ever
Cons
If you are looking to work for a company that is broken in so many ways then work here, this company makes many promises when they hire you for example they promise a 1yr raise , well guess what when you reach the one ye mark that does not happen, team leads and team lead managers dont care about their employees its all about numbers and keeping the client happy, tech issues are a normal and unavoidable thing because of the platform they use witch is outdated but according to them thats what the client requires. The only benefits they offer is dental and vision and 401k but at the hourly rate that they offer you dont bother opting into the 401k you can get allot of hours and thats only because they have a high turn over rate. If you are looking to move up dont waste your time here because only the people that are part of the click will get to do so , and yes even working from home there are clicks if you have ideas or suggestions on how to improve production or work flow dont bother they wont be presented training is rushed and you wont be able to use half of the systems you are being trained on do to them not working in the training environment if you are not a fast learner and not computer savvy dont bother because tech support will know less than you in a nut shell this is a dead end job that will leave you feeling miserable .. every good review here has been persuaded or left by people that are part of the inner circle and got what they wanted
