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      TTEC

      Engaged employer

      TTEC reviews

      My Teletech Experience: - Team Lead TTEC Employee Review

      5.0
      1 Sept 2017
      Team lead
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been working at Teletech for 10 years. I have enjoyed each and every one of them. The work is always challenging and exciting and keeps you engaged. The pay and benefits are comparable and I have never had issues with either. I have made a lot of great business contacts and consider most of them good friends. I would recommend Teletech

      Cons

      I have not had a lot of downs working at Teletech. Although sometimes the work gets heavy and can be a bit stressful, however I always consider that great job security and wouldn't want it any other way.

      Explore other reviews about TTEC

      5.0
      30 Apr 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company and good hours.

      Cons

      Back to back calls but is manageable.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
      2.0
      19 Jun 2026
      Patient support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, great team (if you’re lucky)

      Cons

      You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

      avatar
      TTEC Response
      10h
      Thank you for sharing your feedback and for your time with TTEC. We're glad to hear you valued the benefits and the teams you worked with during your tenure. We also take note of your comments regarding organizational changes, communication during transitions, management support, and overall employee well-being. Feedback like yours helps us better understand employee experiences and identify opportunities for improvement. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
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