Good and Bad - Anonymous employee TTEC Employee Review

3.0
23 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some great people work there. Interesting ideas about the future of CX. Seems to be lots of growth

Cons

Low pay, too much to do by too few, seemingly endless changes in direction and priorities.

Explore other reviews about TTEC

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

2.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits, great team (if you’re lucky)

Cons

You’ll be lucky if you stay with the team or company you were hired for after 2 years. Will not give you notice if you get laid off. Will use you as the worker to train their AI system for the job. Lack of support from management (again, depends on the team). Will wreck havoc on your mental health.

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