Work from home benefits - Team Lead TTEC Employee Review

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Team members

Cons

Inconsistent expectations Dealing with customers

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TTEC Response
1mo
Thank you for sharing your feedback and for being part of the team as a Team Lead. We’re glad to hear you value the work-from-home setup and the support of your team members. We also appreciate your comments regarding inconsistent expectations and handling customer interactions, and feedback like this helps us continue improving clarity and support for our teams. We wish you continued success in your role.

Explore other reviews about TTEC

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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