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      TTEC

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      TTEC reviews

      Work from home but face angry customers daily - Customer Service Representative (CSR) TTEC Employee Review

      3.0
      23 Apr 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      working from home. thats the only pro I have you work from home so your alone. You can chat online but its not the same.

      Cons

      dealing with angry customers all day

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with us. We’re glad to hear you value the work-from-home setup, and we also take note of your comments regarding challenging customer interactions and workload, as feedback like this helps us continue working on improving support and the overall employee experience.

      Explore other reviews about TTEC

      5.0
      2 Jun 2026
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good atmosphere with nice people

      Cons

      - fully onsite work - hard to get promotion

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for your time with TTEC. We’re pleased to hear you enjoyed the positive atmosphere and the people you worked with. We also appreciate your feedback regarding onsite work and career advancement opportunities. Input like yours helps us continue evaluating and improving the employee experience. We wish you all the best in your future endeavors.
      4.0
      4 Jun 2026
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Worked at home. All equipment was sent to me. Awesome managers and employees.

      Cons

      Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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