customer service represntative III - Customer Service Representative TTEC Employee Review

3.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

not really only work from home that is it

Cons

very political espesically if yu do not tolerate idotic behaviour from managment . few TL sucks

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TTEC Response
4mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you value the work-from-home option. We also take your comments about management and team dynamics seriously — feedback like this helps us identify areas to improve the employee experience. We wish you continued success in your role.

Explore other reviews about TTEC

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Training Plus Opportunities Plus Onboarding Plus

Cons

Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Not a bad job for someone who needs the flexibility of working remotely.

Cons

Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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