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      TTEC

      Engaged employer

      TTEC reviews

      Worked FEMA program and loved it - Customer Service Representative (CSR) Remote TTEC Employee Review

      4.0
      10 Jan 2026
      Customer service representative (csr) remote
      Recommend
      CEO approval
      Business outlook

      Pros

      Provided equipment, able to make changes to the schedule if needed, some great team leads and managers (the ones I had were for sure)

      Cons

      Wasn't transferred to a different project when seasonal ended like I was told I could be even after completing the assessments passed them but when I tried to book the interview for any of the there were never any available times no matter how often I checked for over 2 months and then the invitation expired for it and I tried to contact them regarding the issue and never received a response to any of the several times I reached out.

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the equipment, schedule flexibility, and supportive team leads and managers. We also take your comments about project transitions and communication seriously — feedback like this helps us improve how we support employees during changes. We wish you continued success in your career journey.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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