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      TTEC

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      TTEC reviews

      TTEC NY EZ Pass - Customer Service Representative (CSR) TTEC Employee Review

      1.0
      17 Dec 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Dont do it. No pros at all.

      Cons

      horrible pay, stingy with giving employees raises, horrible benefits - BARELY NONE, no room for growth, outdated computers where the system always crashing making your job more harder while they micromanage your work

      avatar
      TTEC Response
      5mo
      Thank you for sharing your feedback and for your time with TTEC. We appreciate your comments about pay, benefits, career growth, and system performance — feedback like this helps us identify ways to improve and better support our employees. We wish you continued success in your role.

      Explore other reviews about TTEC

      5.0
      11 Jun 2026
      Custiner service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      5d
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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