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      TTEC

      Engaged employer

      TTEC reviews

      Slow Paced- Comfort Zone - Operations Team Leader TTEC Employee Review

      3.0
      15 Dec 2025
      Operations team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      - Operations is structured. - Associates are empowered.

      Cons

      - Lack of Transparency in Promotions - Office Politics on Leadership and Management level - Favoritism

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      TTEC Response
      5mo
      Thank you for sharing your experience and for your long-term commitment to TTEC. We appreciate your feedback on operations, empowerment, and leadership practices. Feedback like yours helps us improve transparency, fairness, and how we support career growth. You can also share your experience at www.ttecwehearyou.com so it reaches the right team. Wishing you continued success in your career journey.

      Explore other reviews about TTEC

      5.0
      20 Oct 2025
      Operations support
      Recommend
      CEO approval
      Business outlook

      Pros

      Training Plus Opportunities Plus Onboarding Plus

      Cons

      Training Times Strictly Enforced (Options for Flexibility Needed) Salary Varies

      4.0
      18 Jun 2026
      Health insurance customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a bad job for someone who needs the flexibility of working remotely.

      Cons

      Representatives were moved around quite a bit between different supervisors, which was both challenging and disappointing at times. It's always nice to be able to build a relationship with a set team/supervisor and be able to stick with that team for awhile.

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