Not a fan - CSA - Customer Service Associate TP Employee Review

2.0
13 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Got to travel Offered company residence

Cons

Didn't really pay enough to live anywhere but the company provided places. While they advertise that you live in lisbon, that includes the entire metropolitan area. So I got to stay on the outskirts in a mouldy appartement.

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TP Response
3y
Thank you for your evaluation. Please note that we are a company located in Portugal. We respect the rules, regulations, and legislation in force in the country where we are located. Considering the national average income in Portugal, our salaries are well above average. Thank you.

Explore other reviews about TP

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Training is very helpful to employees

Cons

There is nothing bad about this company.

5.0
10 Apr 2026
Recommend
CEO approval
Business outlook

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Cons

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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TP Response
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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