pretty good - Digital Trust and Safety Analyst TELUS Digital Employee Review

5.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

comfortable chairs free snacks and coffee and tea air conditioner 1h20 mins of total breaks per 8 hour shift flexibility in schedule nice coworkers you can listen to spotify while you work bonuses. free therapy its stress free, its a fun job where you get to know lots of people

Cons

i cant complain about much except the system which isnt their fault. this is not a fake review lol, i just dont understand all the bad reviews and i looked at the reviews before i signed the contract with them and it made me a bit worried so im just posting to help people.

Explore other reviews about TELUS Digital

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

2.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, but that’s about it.

Cons

They’re incompetent and training is vague/lukewarm. Half of the work you do will be inconsistent and unstable or a waste of time bc they have technical issues all the time. I am writing this out of anger, so please excuse any typos.

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