Pros
The role is completely remote within the U.S. so you can work from any state. After some time in the role, you can transition into having more flexible hours as long as you do the work. The company also allows you to work remotely abroad for no more than 30 working days. The team is friendly and collaborative. Sometimes, there are opportunities to do overtime and make more money. Also, the company offers matching contributions up to 5% for your 401k plan as well as the option of health/dental benefits.
Cons
The work gets monotonous because it's primarily with one client, though there are occasionally side projects to do. The pay is low for the level of skill and experience among team members, considering that many of them seem overqualified. There also doesn't seem to be much room for growth unless you look elsewhere within the company, but for a remote role, it's challenging to have visibility and network with people in other departments/teams. Additionally, you accrue PTO in increments as you work rather than having a set number of days when you start, so it takes forever to earn enough PTO hours to take a real vacation. This PTO policy is very unusual to me because I've never experienced it at other companies I have worked for.