Pros
There are no pros, I don’t recommend working here. Terrible is too nice of a word to describe this horrible company. My mental health has become worse because of working here. Working for this company makes you feel completely isolated and alone. There is no open communication. Team leaders barely respond to any questions or concerns from team members that need help. They expect you to do everything on your own while they kick back and relax. Forget about talking to Senior management, om's etc, they are not there to help you as well, unless you are a favorite of course. You get completely lost on what you’re supposed to do because no one is there to guide you. Training sets you up for failure, it wasn’t effective in helping me do my job properly. So called “policy experts” are just as bad as team leaders, that are supposed to help but do not, I think they just have the title for bragging rights. Work is often stagnant, there are days where it be little to no work to do and you just have to sit constantly refreshing your screen waiting for tasks to load up. It can be quite tedious. The system they give you to work with also stops working at any given time. Leaving you to deal with all on you’re own. Training doesn’t align with what you’re actually dealing with when you start working. I suggest not working for this company as the pay is not worth the constant stress to please senior management who could care less about your wellbeing.
Cons
Serious lack of open communication