I can't see this company as anything but a scam - Anonymous employee TELUS Digital Employee Review

1.0
8 Dec 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are none. Not a single pro.

Cons

The on-boarding process took months, with constant errors and being forced to retake exams that took hours because they lost the results. Now that I am here, there's always error notifications, as in task counting is down or other outages. Now I am having trouble getting paid. I last worked months ago and now they are claiming there's yet another error. And YES, I met my minimum to get a payment. It is ridiculous. Any attempts at trying to get help take forever. They make you sign up with a large amount of websites they own, making it very difficult to even know where and how to file a complaint. In addition, the training materials are not professionally designed or written. There is no way to know how many tasks you've racked up, there's no progress bar. As for rate of pay, I have no idea. You can't see any of this while you are working. I had to contact them which took forever to get a response to. The whole operation is extremely unorganized, and frankly feels like a scam.

Explore other reviews about TELUS Digital

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

They offer a flexible schedule.

Cons

There aren't any downsides to this job.

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

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