Constant Chaos, Zero Appreciation - Consulting Senior Consultant TELUS Digital Employee Review

1.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good Salary Flexible schedule Remote

Cons

Working at Telus Digital was one of the most disorienting professional experiences I’ve had. The biggest issue is the management instability ,the company is in a perpetual state of reorganization. Just when you start to understand who your leadership is and what direction the team is heading, everything gets reshuffled again. Upper management changes so frequently that there’s no continuity in vision or strategy. New leaders come in, pivot priorities, and leave before anything meaningful gets executed. It creates a culture of confusion where employees don’t know what to focus on or who to align with. Most damaging of all is how this affects morale: you simply do not feel valued. Your contributions go unrecognized, your growth is deprioritized, and the constant instability sends a clear signal that people are afterthoughts. It’s hard to stay motivated when the goalposts keep moving and no one seems to notice — or care — about the people doing the actual work.

Explore other reviews about TELUS Digital

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote job that pays well, provides all equipment, and had benefits. The whole process of getting hired was an ease and they have overtime available. Sr advisors were nice and flexible if you have kids and appointments. i worked 2 months postpartum

Cons

Lack of social interaction, There's a lot of terminology and scripts you have to learn and you have to really apply yourself mentally. you are graded on each call for staying on script and all aspects of the workflow.

4.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Company culture is very relaxed and laid back. The people who work here build some of the best products for the biggest clients in the world. Bar-none, I’ve never worked with more intelligent and passionate people ever. There is pride in efficiency, quality, and so much more.

Cons

Management is very… out of touch? Not at their own fault to be clear, but out of business processes. It’s difficult for them to grow and promote employees because they’re constantly shifted from one team to the next. The pay is “Meh” at best, and nowhere near the industry standard, but it is safe.

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