Work from home opportunity but training is inconsistent - IT Service Desk Agent TEKsystems Employee Review

2.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to Work From Home 100% Benefits/Health Care 4-day Work Week

Cons

Very stressful and mileage varies between clients in terms of proper training. Pay does not meet the demands and the multiple hats you will need to wear when supporting 3-4 clients at once.

Explore other reviews about TEKsystems

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture, process, training, leadership.

Cons

Bad benefits and they aren’t automatic. High taxes with bonuses

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Decent pay to start. - Account manager is responsive, engaging, and a serious advocate for you and your contract. - Gain access to Udemy Business to build more skills.

Cons

- The benefits suck. - High recruiter turnover with highly variable experience trying to work with them-- some are good, most are not. - Once you are placed, you will be promised regular meetings and then never hear from the recruiter again. - Trying to find a new contract if you are unhappy with your current placement is nearly impossible and I don't believe they are incentivized to help you move at all. - You have to manually request a raise and depending on how you negotiated your contract, you may or may not have the ability to receive one. - There is a cap to how much they will pay you for the contract so even if you work that position 4 years, once you hit that cap you are stuck. I originally submitted my resume with TekSystems when I had finished my degree and never heard back. Many years later, I was approached on LinkedIn by a TekSystems recruiter for a position and he had no idea I was in the system previously. Working with him was good, and I did get the position. Then I never heard from him again and I've had 4 or 5 different recruiters whose names I could not tell you if I tried since then. There's supposed to be monthly calls, they never happen.

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