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TDS Telecommunications

Part of TDS

Engaged employer

Tone deaf execs, outdated tools - Manager TDS Telecommunications Employee Review

2.0
7 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Some of the best coworkers you'll ever meet.

Cons

TDS wanted to grow as fast as they could without taking employee concerns seriously about old tools and systems that execs are now learning can't keep up with growth. They have spent the last year talking about cutting costs, going through layoffs, canceling anything that isn't absolutely necessary (including promotions and raises) and yet had the audacity to send sales award winners on an all expenses paid trip to Mexico. They used to be a company who cared about the customer experience and associate happiness, but those things are no longer on the radar at all.

Explore other reviews about TDS Telecommunications

5.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great benefits - Great PTO/Sick time - Promote from within - Rigorous training schedule - Great on the job resources - Ability to work autonomously - Competent supervisors - Work from home - A fun job for people who love educating others on how things work and assisting them with technical issues

Cons

- Starting pay may be a little low for some people - Miscommunications about what departments handle what issues - Call center with varying amounts of calls per day (not necessarily a con) - Metrics for calls may be stressful for some

3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good for my career / great co workers and supervisor

Cons

work life balance / pay / lack of resources for troubleshooting

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