Stay only a maximum of 1 year - FSR - Financial Service Representative TD Employee Review

1.0
13 Mar 2016
Recommend
CEO approval
Business outlook

Pros

The staff is great - that's about it. Good, fun people work at TD. Everything else is lagging compare to market (competitors).

Cons

TD says its customer are they're priority, but rely heavy on ethical practices, such a over selling products that are unnecessary, and penalize or threaten to fire if quota isn't fulfilled. TD makes its employee sell packages by the number and use a metric called Wallet Share Index to manage how many products are opened at the initial stage. One of the products is Debit Card Advance, which forces the employee to sell a product that pushed as a benefit to the customer, but instead is a heavy revenue component for the bank. TD bank has a threshold of having 50% accepted disclosure for Debit Card Advance, which contradicts their pitch because no benefit penalizing a client for using more money than they currently have - no sound person will sign this document. My other problem with TD is that they don't pay there employees. TD bank is for college student. If you want to make a career out of working for this company expect to only make a maximum of 45k. This should be a job that is meant to be stepping stone - don't stay here for over 1 year [it'll be like a leach]. The pay is bad, long hours, weekends, holiday, health, retirement contributions is on the low low low end of market.

Explore other reviews about TD

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture. Everyone is super helpful and get great production level experience

Cons

I have not experienced any cons

4.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The management team was supportive, and the branch had a strong team-oriented culture. Because it was a smaller branch, employees had the opportunity to build meaningful relationships, collaborate across roles, and learn from one another. Team members regularly shared ideas, provided constructive feedback, and supported each other's professional growth, creating a positive and rewarding work environment.

Cons

The main areas for improvement would be compensation and scheduling flexibility. At the time, I felt the pay was somewhat low relative to my previous leadership experience in retail management. While compensation may be competitive for some entry-level banking roles, I would have appreciated a stronger alignment between pay and prior supervisory experience. Aside from that, my decision to leave was based on pursuing a different career path rather than any issues with the company itself. TD Bank offers a professional work environment, supportive teams, and valuable opportunities for growth and development within the banking industry.

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