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      TAL

      Engaged employer

      TAL reviews

      Customer Experience Specialist - Customer Experience Specialist TAL Employee Review

      5.0
      19 Dec 2022
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Management (they treat you well) Work from Home Full Time. Commuting in the office is not needed for this role Potential of growth within the company. Can easily transition to other departments within minimum 1 year You're well rewarded for your hard-work (by being gifted with vouchers and additional bonuses for hitting targets) Insurance is provided as part of your salary package The staff are very friendly and supportive 6-12 weeks training provided (paid training)

      Cons

      Can get extremely busy which can hinder performance Pushed to hit KPIs on a regular basis Many systems involved which can get very daunting initially

      avatar
      TAL Response
      3y
      Thank you for taking the time to write a review. We’re so glad to hear you’ve had a positive experience here at TAL and the opportunity to grow and transition was made easy for you. We will ensure your feedback is passed onto the relevant leaders.

      Explore other reviews about TAL

      5.0
      17 Aug 2021
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      TAL has been a great place that is a large company in the industry but also feels close-knit on the inside. Opportunities are given to those that seek it. People are candid and passionate about their work.

      Cons

      Like most financial companies, change can be slow but progress is always happening. Sometimes there can be a dull in communication between management and teams.

      avatar
      TAL Response
      4y
      Thanks for sharing your view of working at TAL, we're proud of our company culture and that our people show passion in the work they deliver! We will ensure your feedback is passed on to the relevant leaders at TAL.
      5.0
      16 Mar 2020
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Supports their staff - even during a lot of turmoil in the industry

      Cons

      Some parts of the business are a little siloed

      avatar
      TAL Response
      5y
      Thanks for sharing your feedback, we appreciate you taking the time and glad you had a positive experience!
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