Misery - Customer Service Representative III, Tech Care T-Mobile Employee Review

2.0
7 Jun 2011
Recommend
CEO approval
Business outlook

Pros

Working for T-mobile pays well and the benefits are okay. The work can be enjoyable, depending on your management and teammates.

Cons

Working on the phones is mind numbingly tedious. After 6 months, one has learned everything and is simply grinding out the day by day with unreasonable customers and/or management.

Explore other reviews about T-Mobile

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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