Please stop updating your call centers - Customer Service Representative T-Mobile Employee Review

1.0
12 Dec 2022
Recommend
CEO approval
Business outlook

Pros

401k insurance they pay for school free snacks

Cons

Micromanagement lack of understanding and training to fully help you understand the process and goals. Bullying when it comes to disorders They don't pay enough (hourly) for the locations they have. They play favorites

Explore other reviews about T-Mobile

5.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice company, stable and progressing

Cons

None I can think of

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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