Great Place to Work - Customer Service Associate T-Mobile Employee Review

4.0
29 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great work life balance. Supportive team members.

Cons

Terrible customers, Call center is open 7 days a week.

Explore other reviews about T-Mobile

5.0
16 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice company, stable and progressing

Cons

None I can think of

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

See reviews by: Helpful|Rating|Date|All