Marketing Management Style - Marketing Department System Pavers Employee Review

1.0
30 Dec 2015
Recommend
CEO approval
Business outlook

Pros

Great warranties are a big competitive advantage and some great people to work with but ...

Cons

If you are planning to work for the marketing department, don't expect praise and/or encouragement. In fact, from my experience, you can expect some of the following while working at SP marketing: losing credit for your ideas, backstabbing, blaming others, blaming other departments and blatant favoritism. In my opinion, the Marketing management is grossly incompetent with a lack of vision, zero creativity, is conniving and calculating. Marketing management's overall egotistical attitude is disgusting and quite frankly, unwarranted. If the owners would just open their eyes they would see some very obvious issues including a true lack of ability covered up by too much power for a non-owner. The best skill possessed is pulling the wool over the owner's eyes. As long as that rein of terror is allowed to continue, I would not advise seeking a job within the marketing department at System Pavers.

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System Pavers Response
10y
I'm sorry that you had such a negative experience working at System Pavers. The nature of your experience is somewhat surprising, as most of our employees seem to truly love working here and enjoy the environment we strive to create. We have many long-tenured employees, which in this day and age speaks volumes about System Pavers' attractiveness as an employer and work environment. In particular, our Marketing department has had less turnover in the past two years than any other area within the company, which would not be the case if it were a hostile or otherwise dysfunctional environment. I hope that wherever you have moved on to after leaving our company, it's turning out to be a better environment for you.

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Cons

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1.0
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Pros

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Cons

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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