Pros
It pays pretty good for entry level. You get a paycheck
Cons
Company doesn’t care who they hire the place is a revolving door. There is no incentive to stay there longer then a few months if you need a job to float you for a while. Training classes are sometimes 30+ people and this is a 3rd party company you won’t know what your schedule is until the end of training and you might not even get your schedule then. You will be handling close to 50+ calls a day and you will be troubleshooting a hardware that is at the customers home. Everyone working in the environment is stressed out due to call volume. The work environment is also very strict no cell phones out on the floor no open soda cans and no smart watches. They say this is for PCI compliance but the building is musty and the bathrooms smell terrible so what’s the point really if you don’t even look the part. Think long and hard before you take a job here especially if you want to grow and be at a company for a while. If those are your goals this is not the place for you. If I could give his place 0 stars I would.