Customer Service Rep - Anonymous employee Synchrony Employee Review

3.0
31 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits from date of hire. Nice building and environment.

Cons

Training does not cover enough info to help prepare you once you get to production. Managers just manage people they don't know much about the actual job the agents are doing. My manager started the same day I did and couldn't help me with anything once I was out of training.

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5.0
9 Jun 2026
Recommend
CEO approval
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Pros

- Best Place to Work and has best team

Cons

- Nothing much, very supportive firm

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for , 4 days week and no meeting on friday were great perks to have when it comes to work / life balance

Cons

Senior leadership feels distant and uninvolved with the day-to-day realities of the engineering teams.

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