Pros and cons. - Intake Specialist Synapse Health Employee Review

I’ve seen a mix of reviews on here, but my experience has been very different. I’ve really enjoyed the fast-paced environment, the level of autonomy and ownership you’re given, and the trust placed in people to do their jobs without being micromanaged. It genuinely feels like you’re treated like an adult here. The leadership team is inspiring, and there’s a strong sense of purpose behind the work. We’re making a real impact in healthcare and improving patient experiences, which makes the work feel meaningful.

The pace can be intense at times, and not everything is perfectly defined. You need to be comfortable operating with some ambiguity and figuring things out as you go.

There is not one perk to this job

-The pay is dirt poor and they pick and choose who and what they pay. It was not as advertised - The health benefits package is not beneficial and you pay more each paycheck that the coverage makes sense for -There are no mental Health benefits and if you think you are getting an accommodation, you might as well think again. - Management is very snarky, unprofessional and lack effective communication or empathy. The sit on the company teams and private chat about the agents. They have been caught doing so many times but if you do it.. Expect to be targeted - They love to tell you to ask question and/or speak up. That's a set up. If you dont plan on kissing butt... Leave your opinion to yourself -They activley do all they can to prevent you from moving to other departments outside of intake because how could they work you as a slave in a healthier environment