Decent company with some significant issues - Anonymous employee Symphony Employee Review

3.0
10 Aug 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Fast-paced job with a changing product, loads to learn and improve your skills - Great London office location and related benefits, weekly lunches and stocked fridge - Many brilliant and hard-working people - Great social culture within the company and teams - Approachable senior management and leadership - Good initial pay with medical & dental cover for all employees - Decent onboarding and training provided, with some opportunities to up-skill provided it aligns with team and company goals

Cons

- Policy of no inflation matches, or promotions until after at least 2 years of work - Increase in levels results in 2-6% pay rises despite the current economy - The yearly performance cycles are set in stone, you will not be able to negotiate a mid-cycle raise or promotion regardless of performance or achievements - Performance conversations take place after your bonus and promotion have already been decided, there is no room for discussion - Non-existent communication from HR, with major changes to bonus cycles and benefits not being communicated formally or timely - HR generally is impossible to reach out to. They would redirect you to their email and take weeks/months to respond. - Direct managers are the sole method of judging performance. Previously there were peer reviews but after that was scrapped, only your line manager's skewed opinion matters - Empty promises from both HR and management. Levels are totally opaque, and titles are not up to date on internal systems. HR systems generally are buggy and always changing. - Culture of overworking past their hours, doing higher level work than their titles / what they are paid for. There is up to a 2-year lag between the work you do and your level accurately reflecting it - Grad schemes do not follow the industry norm of 2 years - Nepotism for internships and entry-level positions. Many positions never make it onto the careers page, with friends & family moving up the promotion ladder quicker

Explore other reviews about Symphony

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Flexible and accommodating and provides amenities

Cons

Hybrid model is inconsistent at times

3.0
8 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Good work environment and good work/life balance.

Cons

Not very good opportunity to grow.

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