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      Symetra

      Engaged employer

      Symetra reviews

      LOST IMPORTANCE - Short Term Disability Case Manager Symetra Employee Review

      2.0
      30 Sept 2021
      Short term disability case manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I the beginning it was this very small "family" environment, everyone helped one another, if you didn't know where to find the answers or if you fell behind. The "TEAM" was there to assist in any way you can. NO MAN LEFT BEHIND". When I say TEAM mean the people within the unit.

      Cons

      Once leadership changed it all went down hill, the kind caring environment that once was , is no more. its all about the numbers and money. they belittle you and make you feel worthless, to the point i personally had to take a leave for my health. all they want to do is get rid of you if you are not performing. I left on my own accord and would have loved to remain there but its management that is 100% toxic, they don't follow the ethics guidelines they talk about everyone's personal business (practice what you preach). and god forbid you go to HR for any kind of advice, all you are asked is "did you talk about it with your manager "? Absolutely sad, as it would have been nice to continue growing within.

      avatar
      Symetra Response
      4y
      Thank you for providing specific feedback and examples. I appreciate your advice to listen to employees and do recognize the challenges of processing claims on some of our legacy systems. I am very concerned about your comments related to ethics and our code of conduct – we expect all employees to treat each other with respect, act with integrity, and contribute to an environment where individuality is valued. Even though you have left Symetra, you can still access our SPEAK UP! Process, and I encourage you to do so. You can email RPTETH@symetra.com or me directly at anne-marie.diouf@symetra.com or report anonymously through the external hotline at (888) 280-0567.

      Explore other reviews about Symetra

      5.0
      8 May 2026
      Actuary ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture, people, pay and benefits. Remote work is awesome.

      Cons

      Can't think of anything right now

      avatar
      Symetra Response
      2w
      From Dena Ashlock, Actuarial: Thank you for the kind words and for your years with Symetra! We're glad the culture, benefits, and flexibility have made it a great place to work. We hope to keep earning that review for years to come!
      5.0
      8 Apr 2026
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities here to become a true student of the business. Flexibility in work location, because it's really and truly a fully remote first workplace. Opportunity to develop and nurture an effective sales system, bring value and partner for a lifetime with financial professionals to help grow businesses, and protect clients' and families' futures. Guidance and employee engagement in future-proofing the business, leadership opportunities, and opportunities for community impact that you can measure both with hard data and with emotional impact on the team. I'm genuinely glad to get up and go to work every morning. I'm grateful for the opportunity, and the confidence given to us to be driven and self-sufficient professionals.

      Cons

      Training is getting exponentially better, and structure is fomenting, but still isn't where it should be, by far. Sales teams bolster each other, but there's a perception of "performance punishment" that affects morale. The company wants to be a top ten carrier, but feels like it's lacking direction in other divisions, and our operational growing pains are evident to advisors.

      avatar
      Symetra Response
      2mo
      From Erin Woltz, VP Talent Management and Change Leadership: Thank you for this thoughtful feedback and for the genuine enthusiasm you bring to your work here! It's meaningful to hear that you find purpose in partnering with financial professionals and contributing to something larger. Appreciate you highlighting your concerns; these are the kinds of observations that help us identify where our growth is creating friction. We encourage you to continue sharing that perspective with your manager and through our internal feedback channels. Voices like yours are part of how we get to where we want to be.
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